ooking ID – **. I booked a cab. The cab was in very nice condition, driver was polite. By mistake I paid double amount for the extra kilometer and the driver returned the extra amount sincerely using Paytm. Kudos to him. It was a nice and pleasant journey. Thanks.
I had planned a trip on 7 June to a resort for two days (9 June to 11 June). During my booking by mistake I put 1 day prior to actual departure (8 June to 10 June). I called the hotel but they refused to help as the booking was online. Now since the booking was one day before, cancellation and modification option was already gone. I emailed the customer care but according to rules it was showing extra charges (same cost of two days again). Then I called the customer care number on the booking voucher, they talked to the hotel and changed the dates accordingly, mailing me the new voucher. The process was easy and smooth. I was so afraid that I have screwed up, but the guy on the phone really helped me. Thanks Suravjeet!
Testimonial by Vishal
Hi! I am Vishal **, A Research Scientist and Anesthesiologist. I want to share my memorable experience with MakeMyTrip and would love to recommend people for the same. The flight tickets were so cheap other than any other websites and tremendous so friendly support from Customer care. I had missed my flight due to visa issues and I was traveling to South Korea in a Very important International Conference. I missed the flight and the next flights were so costly to purchase around 1 lakh and more. The airlines were suspended my tickets and it was also non-refundable. I was stuck at Delhi Airport!